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AKARNG IT Technical Support, Alaska

Alaska Army National Guard
Location: Anchorage, AK
Contract Value: $1,458,812

Ahtna provides Information Technology support to the Alaska Army National Guard (AKARNG), at Joint Base Elmendorf-Richardson, Anchorage, Alaska. Because of the complexity and ever-changing technology used by the Alaska Army National Guard, there is a need for highly skilled contractors to work alongside the fulltime support staff.

Our scope of work consists of the following two elements:

Technical support: resolve issues with IT equipment, programs, software, etc. that arise in the course of the Alaska Army National Guard’s normal operations. To perform the Technical Support work, we provide five personnel consisting of:

  • Visual Information Administrators
  • Network Engineers
  • System Administrator Engineer
  • Database Administrator/System Administrator
  • Help Desk Tier 1 staff

We provide project support to the Alaska Army National Guard with turnkey solutions for Information Technology projects such as:

  • Installing fiber between first and second floor signal closets
  • Identify, purchase and install uninterruptible power supply for network server room
  • Install secure communications link between buildings
  • Determine requirements, coordinate dig permits and install communications infrastructure between facilities
  • Coordinate and provide travel arrangements for contractor employees required for training or performance purposes
  • Coordinate and arrange training requirements for contractor employees
  • Purchase telecommunications equipment including fiber, copper, tools and service and automation equipment
  • Coordinate and manage installation of telecommunications related equipment and services

Services Provided: